Frequently Asked Questions
Find answers to common questions about booking and traveling with China Wonder Tours.
Booking & Payment
How do I book a tour?
Submit an inquiry through our "Get Free Quote" form, email us at [email protected], or message us on WeChat/WhatsApp. Our consultants will respond within 24 hours with a customized itinerary and quote.
What is the payment schedule?
A 30% deposit confirms your booking. The remaining 70% is due at least 15 days before departure. See our How to Pay page for accepted methods.
Can I customize a tour?
Absolutely! Most of our tours can be tailored to your interests, pace, and budget. We specialize in private and custom itineraries.
Visa & Entry
Do I need a visa to visit China?
Most foreign nationals require a visa. However, China offers visa-free transit policies in many cities (24/72/144-hour). Check our China Visa Guide for the latest requirements based on your nationality.
Can you help with visa applications?
Yes, we provide invitation letters and supporting documents for your visa application. Contact your consultant for details.
Travel Information
What is the best time to visit China?
Spring (April-May) and autumn (September-October) are generally the most comfortable seasons. However, different regions have different peak seasons — our consultants can advise based on your chosen destinations.
Do you offer small group tours?
Yes, many of our tours are small-group departures with typically 4-12 travelers. Look for the "Small Group" tag on tour pages.
What languages do your guides speak?
We offer guides in English, Spanish, French, German, Italian, and Chinese. Other languages may be available on request.
Health & Safety
Is travel insurance required?
We strongly recommend purchasing comprehensive travel insurance before your trip. We can provide guidance on suitable coverage.
What about altitude sickness?
For high-altitude destinations like Tibet and Qinghai, we provide pre-trip guidance and our guides are trained to monitor traveler health. See our altitude sickness guide.
Still Have Questions?
Our team is happy to help. Contact us anytime — we typically respond within one business day.
